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"The Surfer's Mind: The complete, practical guide to surf psychology" Throughout policy statements this product is referred to as the "book". Please click on the link below to view our:
1. PRICING AND PAYMENTS POLICY The recommended retail price of the book in Australia is $AUD49.95 thesurfersmind.com is not registered for Goods and Services Tax (GST) and so GST is not payable for all retail and wholesale sales within Australia. The recommended retail price of the book for international customers is $AUD45.00 Please note: Payment Options - Cash - in person only, we do not recommend
you send cash in the mail Australian Customers International Customers PayPal Payments Payment via PayPal is available for both Australian and International customers. With PayPal you can pay with credit or debit card, bank acount or PayPal balance. Please note, customers do not need a PayPal account to use this facility. Simply click on the "Buy Now" icon and follow the prompts to complete your payment. Book(s) will be dispatched only when funds are cleared into thesurfersmind.com PayPal account. Proceeding to order via PayPal is considered acceptance of all terms and conditions as set by PayPal. For more information about PayPal please go to: www.paypal.com.au EFT, Swift and Telegraphic Transfers Please contact thesurfersmind.com directly by phone or email to place your order and provide your delivery details. Amount in Australian dollars will be confirmed. You will then be provided with an order code and the relevant banking information to proceed with electronic payment. On completion of payment you must email the confirmation of payment receipt to richardb@thesurfersmind.com Book(s) will be dispatched only when funds are cleared into thesurfersmind.com bank account. Australia wide please phone: 0407 304
845 thesurfersmind.com accepts no liability
for any and all payment methods. Delivery for Australian and International orders is made by Australia Post. EXPRESS PARCEL SERVICE - Australia wide AIRMAIL PARCEL SERVICE - World wide Delivery within Australia includes all states and territories. Standard delivery time within Australia is 1-2 business days, though please allow up to 5 business days from receipt of payment. Standard delivery time to most international destinations is 4-10 business days, though please allow up to 25 business days from receipt of payment. Please inform us by phone or email if you have not received your book(s) within the time frame for your destination. Australia wide please phone: 0407 304
845 Please ensure complete and correct delivery details are provided thesurfersmind.com accepts no liability where incomplete or incorrect delivery details are provided. In this circumstance, if the book(s) has been returned to sender the customer must pay all delivery costs to resend the book; if the book has not been returned to sender the customer must re-order a new book(s). If the book is not currently in stock we will advise you of the anticipated arrival and delivery time. Please note that deliveries through Australia Post cannot be easily tracked. We will accept returns and offer book(s) refund up to 14 days after dispatch (Australian destinations) or up to 28 days after dispatch (International destinations). Book(s) returned to us for refund must be in original condition and must be accompanied by proof-of-purchase (e.g., tax invoice or EFT receipt). Delivery charges are not refundable. Please wrap the book(s) securely, enclose your proof-of-purchase and contact thesurfersmind.com for the mailing address to return the book(s) to. For further information, please call 0407 304 845. International customers please dial +61 407 304 845 or email richardb@thesurfersmind.com Please note your name, telephone number, mailing address and email address on a note with the book(s) you are returning. Order Cancellation If necessary, you may cancel all or part of your order, provided you contact us before your order has been dispatched.
thesurfersmind.com respects your rights to privacy under the Privacy Act 1988 (Cth) and is required to comply with the national privacy principles in respect of the collection of personal information from individuals. On our website, you can order the book or subscribe to our mailing list. The sort of personal information that may be collected from these pages includes your name, address, email address, telephone number, fax number and information about your areas of interest.
To ensure maximum security our website does not use cookies to collect any of your personal or payment information. Personal Information We may use your information to enable us to fulfil any online orders you may place, to send you our newsletter by email or to keep you up to date with new products, services and events by email. Please note that thesurfersmind.com members can remove themselves from the distribution list by simply typing "remove me" in the subject line of a reply email. We will not without your prior consent disclose personal information collected about you on this website to any other party except in the case of our carriers to whom we supply your name and address details, as well as any particular delivery instructions you have given us. You may request access to personal information we hold about you by contacting us. If you believe that the personal information we hold about you is incomplete or inaccurate, then you may ask us to amend it. If you have any questions about our policy, or any complaint regarding treatment of your privacy by us, please contact us. This privacy policy applies solely to information collected on our website and may differ from the policies of other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.
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